Shipping policy

Swirlz Clothing Shipping Policy

Thank you for shopping with Swirlz Clothing! Here is everything you need to know about our shipping process.

1. Order Processing

• Processing Time: Orders are typically processed within 1-3 business days after payment is confirmed. During peak seasons or promotions, processing may take slightly longer.

• Order Confirmation: After placing your order, you will receive an email confirmation with your order details.

2. Shipping Options & Delivery Times

• We offer a variety of shipping options to meet your needs. Shipping times and rates may vary depending on your location and selected service.

• Standard Shipping: Delivery within 5-7 business days.

• Express Shipping: Delivery within 2-3 business days.

• International Shipping: Delivery within 10-14 business days (may vary by destination country)

3. Shipping Rates

• Shipping costs are calculated at checkout based on your location and selected shipping method.

• For orders over $250 we offer free standard shipping within the United States. 

4. Order Tracking

• Once your order has shipped, you’ll receive an email with tracking information so you can monitor your package’s journey.

• Please allow 24 hours for tracking to update.

5. International Shipping

• Customs & Duties: International orders may be subject to import taxes, customs duties, and fees, which are the responsibility of the customer. These charges vary by country.

• Swirlz Clothing is not responsible for any delays due to customs procedures.

6. Shipping Delays

• We strive to deliver your order on time, but occasionally delays may occur due to unforeseen circumstances (e.g., weather, holidays, or customs processing for international orders).

• In the case of significant delays, our team will notify you and provide updates on your order status.

7. Incorrect Shipping Information

• Ensure that all shipping information is accurate. Swirlz Clothing is not responsible for lost packages due to incorrect addresses provided by customers. If an error is identified, contact us immediately to resolve the issue.

8. Lost or Damaged Packages

• If your order is lost or damaged in transit, please contact us within 7 days of the estimated delivery date. We’ll work with the carrier to resolve the issue and may offer a replacement or refund based on the situation.

For questions about shipping or your order, please contact our customer service team at sharkman70363@icloud.com